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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,985 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had insurance on my first Fit bit charge and it broke after a year and a half. I took it to the store and they replaced it right away without any problems. it's totally worth it to pay extra for the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer, for anyone whom purchases from Best Buy. This is one of the best protection plans around. I've had to use it several times, and have always been happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection from Geek Squad. They never let me down. I always get excellent service every time I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally get these but it has been a great option for my fitbit that I use constantly. Am able to go in and get a new one and back to tracking the same day everytime one stops working without hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not use, but have on another purchase. Was well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Year Extended Warranty Paid Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat your heart out apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charge2 had some issues with my lifestyle...I work outside, I work with horses and I run. The charge2 was awesome but took a beating. Took it into best buy and no fuss, no muss, replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cracked screen on my watch and took it in to see what I needed to do to get a new one through my protection plan and I walked out with a new watch the same day. Very happy with the replacement program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. They replaced the watch due to cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it. Watch screen broke and they replaced the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know it's there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past for other items (haven't needed it for this yet) and this is a great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it fir watches and phones for sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so good to have. i have this on all our watches. inly had to use it twice and it was a huge save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG ACTIVE SMART WATCH PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the protection on electronics bc im so clumbsy and dont ever pay attention and break nearly everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't I get this for my wearable technology? A great price and it covers accidental damage too!! I hope I never need to use it, but just in case I'm covered. Don't have to replace my charge HR out of pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy camper...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good plan to have, I am very happy that I purchased it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on with any purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad service with all my tv, computer, appliances, cameras, etc. It pays for itself if you have to take your product back for repair or return.

    I would recommend this to a friend