Customer Ratings & Reviews

I value my purchases and gift potential. If a brand is defective, accidental or not with all its parts. Return it.

I always purchase this when buying a big ticket item. It is so worth it! I have had to use it several times, and Best Buy has always honored it.

I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

Its always good to get warranty on best buy products

I have had no complaints with the geek squad protection. Seamlessly and effortlessly get a credit for defective merchandise. Has saved my butt on several occasions.

For my the best option do you want with any electronics devices

I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

highly recommend this since the watch starts to wear down after some time

I love this service Best Buy. They are great with dealing with any problem that may arise.

Geek Squad replacement plan was worth the cost. I ran into a problem with my fitbit and things were taken care of immediately. I love to shop at Best Buy.

Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

already had to use it once and it was fast and quick. the agent at the store was very helpful

Always get the extra protection. Love the service. No questions ask. Replaced or credit towards new item.

Just like insurance on your car. Get insurance on your Electronics. It should be a "no brainer".

This is a great addition to any product you buy. Best buy is the only company out there that really honors their warranties without any questions asked.

Great investment to cover items that are prone to be broken or defective. Exchanges or returns are easy and worry free. Will continue to buy.

Very satisfied with the service that cheek squad gives me every time I go in for a question or replacement.

Love all the different programs, can customize the types of workout, LOVE the sleep and other tracking reports that can be printed for work related points!!

Have not had to use this as of yet but IM sure when I do it will be great

thank god I got the product replacement for the watch or else I would have been in much trouble with my broken watch.