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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,961 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.dies what it supposed to..better to be safe then sorry..geek squad always great never had problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with geek squad protection plan. Thank you Best Buy for offering geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had to return my original fit bit, so I bought the two-year warranty should I have issues. Good experience the first time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not plan on getting the warranty but 2 years of accidental damage for my Fossil Smart Watch for $50, seems like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excelent value, must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has been a lifesaver. Replacements are easy & done quickly. If you use & abuse your gear this is a nobrainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique services from geek squad.they are awesome agents.ever ready to listen to customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement insurance always by insurance when you buy something from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent made our transaction very smooth when my 1st Galaxy Active turned out to be a dud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case you damage your product! And easy to replace product as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to have geek squad, if my item is broken they are easy yo contact they replace right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing warranty through bestbuy anything wrong with my products I can go get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took care of issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to contact, easy to deal with! easy to fix!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only ever filed one claim on my geek squad protection but everything went smoothly as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service are the best. It was easy to install. Greatest service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is the best way to keep your product well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan for all purchases as it has helped me a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I picked this up to protect my watch, nice to have that peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He explained the need for the service and I am satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by geek squad. Always comes through for me at the Seekonk, MA store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Tech was helpful and resolved my issue quickly

    I would recommend this to a friend