Customer Ratings & Reviews

I have purchased geek squad accident insurance on several electronics items. My most recent claim was for a fitness wearable tracker. It took about 10 minutes to walk in the store and out with a new replacement. I recommend to family and friends frequently.

I love my upgraded galaxy watch. Always check Best Buy sales

I alway get Geek squad protection on all my electronics, its great to know that if my device fails I can get it replaced at my local store without having to ship it and wait weeks like other stores replacement plans.

Had this for my last garmin and they made it so easy to get a replacement when it stopped working. Everyone who helped us in the store was super friendly and patient.

I can always count in Geek Squad when something is wrong with my product!

Always helping our needs, really helpful,and great customer service

I went ahead and purchased the two-year Geek Squad warranty and I am glad I did. The band has split and I took it back to Best Buy and they replaced it with a new one. They also helped me make sure that the new one synced to my Fitbit app so I wouldn't lose all my stats.

Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

I think purchasing the protection plan for the Fitbit is well worth it. For me the Fitbit was an investment and since I am quite active while using it I felt it was worth the money to have in covered just incase. So glad bestbuy offered this added protection !!

I always get insurance with my items from Best Buy. Has always paid off and very worth it.

I would say the GSP is amazing. It is very useful if products fail during the time period of having it.

Loved this to help with repair when needed. Geek squad is always there to help when I call.

Great, I've had my watch for less than a year and had it replaced 2 times d/t scratching, etc.

Received my watch fast. I love the features on it. And it makes life a little more easier

I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

I always make sure to get the extended warranty with geek squad

I love my fitbit and wear it pretty much everyday and every night. It was sad when I woke up one morning and the strap had fallen off. Luckily I had a warranty and it was an easy exchange, plus they gave me a pro-rated warranty for another two years.

Geek Squad is great wouldn't buy anything expensive without it

I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.

Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.