Customer Ratings & Reviews

Excellent service at a reasonable price. I always get the warranty and until now it has been easy to get repairs.

Always get this product. I have never regretted getting it and have had occasion to have to use it on other products and they did exactly what was PROMISED every time.

They were helpfull and friendly we gave me a refund

My Fitbit broke after a year and a half of having it and the company wasn’t able to do anything for me but offer a 20% discount. Best Buy was able to replace it for me with the use of the warrenty right in the store!

Very knowledgeable, and always happy to help. Overall a great experience!

The protection plan is a most despite what others say. I always get a plan when I buy electronics from Best Buy, specially if they are expensive.

Haven't had to use yet nut sure if needed it will definitely help me out

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

There great and helpful, they help with everything you need.

Always helpful and understanding. It's a service you can rely on.

Geek squad protection has alway taken care of me.From my computer to my son nintendo switch.

Watch protection for me has paid off. I am very hard on my watches and used the full replacement in the past. No worries on getting another watch with no hassle.

Excellent protection plan and easy to use, if you have a question Geek Squad can help you each step of the way and if there’s a problem Geek Squad solves it fast

Excellent service, were able to ensure that i had everything i needed.

Love this product, which has tons of features and easy to operate. The screen is super clear.

Great customer service, pay for the warranty. You are Covered!

My dad loved it! I got it for him for Father’s Day hes used it constantly

I usually don't purchase these types of services; however, I am totally glad I did in this case. My product was damaged after the manufacturers warranty expired and I was able to replace it because I purchased this service.

I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.

This is a great protection plan for a great price and there are no monthly fees it's a 1 time purchase which is awesome. You never have to worry about damaging your device and having to put another $400 down for a new one