Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6036 reviews
(6,036 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad got my back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel secure that if something happens its covered
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Galaxy Active2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, and always happy to help. Overall a great experience!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One shot, but worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.
I would recommend this to a friendRated 5 out of 5 stars
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add the new upgrade on the computer. The whole process took less than 20 minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Highly recommended. Worth the cost!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Didn't need yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use yet nut sure if needed it will definitely help me out
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Two Year Extended Warranty Paid Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to get protection on expensive items. You can never go wrong with geek squad.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use this and hopefully won’t but should be worth it if needed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection to help ease the mind is always a good thing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection to help ease the mind is always a good thing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Walked in, explained the problem and worked it out.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better get this warranty with smartwatches. The glass is fragile!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for products that we enjoy. Without any hassles.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great for college students.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i'm keeping my Samsung Galaxy Watch 4 classic protection with Geek SQUAD just incase something happens to it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


