Customer Ratings & Reviews

Having a blast! I bought two of these this year and my daughter and I are having a blast with them

My grandchildren are injoying it. They let me play with it now I can’t stop lol

Geek quad always has the answers to all my questions about my new refrigerator.

love this felt like i was actually there. the kids love and keeps them entertained

Great product easy on the ears and a great case won't hurt him when you drop them.

Have only had to return a couple of items for various reasons and have never had a problem with your service

I have used accidental protection for other products in the past and Best Buy has always been great with replacing products

I had a great experience making an appointment with Geek Squad at Best Buy to fix my Oculus 2. My son had accidentally broken a controller, and I needed assistance. The technician who helped me was not only very nice but also incredibly helpful. However, they couldn't replace the controller, so I ended up getting a refund for the Oculus 2. With the refund in hand, I decided to upgrade to the Oculus 3. The transition was smooth, and the Geek Squad team was supportive throughout the process. Their excellent service made it easy for me to make the switch. Now, I'm enjoying my new Oculus 3 and its enhanced features. Thanks to the Geek Squad at Best Buy for their outstanding assistance!

This device is great! It's a fun way to feel like you are in a real game! My kids love it and we love taking turns!

A lot more better quality than last generation and a decent price for first starting out in VR

MUST!! You need to get this esp if you have kids. THEY WILL BREAK their device! I've used this a time or two on various things already and it has saved me A LOT OF MONEY!

Gifted this to my kids for Christmas and they love it. Purchase also included 50 dollar gift card for best buy

I recently ordered and am waiting to receive the oculus quest 2 (256 g) and decided to get the $90 protection plan. I called Geek Squad twice to make sure this plan covers accidental damage and they assured me it does! I plan on swapping out my device for a shiny new one toward the end of my two year protection if the battery life had depleted over time. The model for the protection plan shows 2 YR GSP- R VR 350-399. However, when I called geek squad, they said it showed 2 YR ADH 350-399 GSP-R. They are both the same thing and both cover accidental damage (like drops) for the VR set. This way I can have peace of mind!

Geek squad will have you covered There work is so amazing you wouldn’t have to come back a second time! They will assistant you what your product issues and have it solved asap yall keep doing your thing geek squad is the most trusted

My kid's love the vr head sets. Im happy we got them from best buy instead of other retailers. You guys truly are the BEST way to BUY. Ps. All the staff was so excited to help me with everything i needed for the purchase. Thank you.

Bought it for my grandson for Christmas..he just loves it..On it everyday..When permited..lol

Even though I have, the protection plan is good to know that I have something to fall back on if my products break or get damaged

I bought this for mu son for his bday, it was easy to use and he loved it the purchase was easy and the customer service was amazing. I would recommend it to anyone its a 10/10 purchase! My son plays it everyday and it has lasted a while. Amazing we love it

Great protection plan highly recommend if you purchase anyvelectronic now a days

Just had to use for son’s laptop. They were able to liaison between HP and us very effective and efficiently. Awesome customer service!