Customer Ratings & Reviews

Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

Due to the brittle nature of the headset I deem this to be a necessary.

[Employee of bestbuy] It's well made, howver it seems the ones made during the holiday were cheaplh made, as I've heard numerous reports of joystick drift. I'm pretty sure it's only an issue with the holiday 2022 quests though as the issue hasn't been reported on any other release (well as far as I know)

facebook now owns oculus rift so I am wondering what geek squad will do when I cannot use my oculus rift s now that facebook will be requiring all oculus users to have a facebook account, and I will not be using facebook account, rendering the rift non-functional. but, normally, yes, recommend geek squad. I have never had or heard of geek squad not taking care of someone in the past.

Not sure how to review this. Just be aware if your headset breaks and they replace the whole headset you need to get a new geek squad protection for the new headset. This is odd cause if your contract is for certain years it should be valid for those years.

Extremely knowledgeable, friendly, and helpful. Great resource.

Excellent product, but battery wouldn't last too long

Although I hope my daughter won't need to use this plan to replace her Oculus, it's worth getting it for peace of mind.

I have not had to use this yet but it was needed for the person I bought it for is kind of rough.

Best vr on the market feels like I am in another wolrld.

Awesome service, replaced my device with no hesitation.

great fro when the kids accidently break something. Yes it is bound to happen

And no one has had to use it as of yet but it's nice to know they can if they need to

Good product but Needs more games. Wish the graphics were better.

In case anything should happen it is a good idea to buy a protection plan in case. Especially if it costs a lot

I got this meta quest 2 as a replacement for the first i got my son in October because one of the controllers stop working. Thank God i got the watranty because without it i wouldnt have got this replacement.

Havent needed to use the services yet, however when I had questions they were promptly able to give me answers.

The glasses feel pretty heavy on your face. You will feel sharp pain in your right eye even after short term wearing. You will also get finger imprints and smudges EASILY on the lenses and they can’t be wiped off with the cleaning clothes whatsoever. If your nose bridges are low and slightly thinner than average people, it’ll slip down your nose and you won’t be able to see the top part of the display at all. 100% not recommended

Waste of money honesty but a good product i just don't use it, everyone i know loves it though

I hope to never need to use but LIC I do I’m glad the geek squad will be there to fix or replace my oculus.