Customer Ratings & Reviews

Well with it when my controller cracked and wouldn't charge properly. I had searched all over for a replacement then I decided to check my order and found that I purchased protection. The process was easy to set up an appointment and resolve my issue it was definitely worth the price we paid

Needed a quick replacement as my Rift S had developed several issues. Rift S is no longer manufactured, but the Quest (along with a PC Link cable) works just as well and can even operate without a PC, making this very versatile. Also much more comfortable if you're not including addons for either of the two and just going off of what's in the box.

I love the option to add protection to all my devices purchased from Best Buy because it’s so easy and the staff are all very helpful.

It is a total blast you really don’t realize you are playing that long . The graphics are amazing. I enjoy it more and more . Now the games are expensive but that teaches you how to enjoy each game to the fullest slowly. I love that I don’t have to go out and hunt for the games . I wish they had scrabble and more free games . But over all it is wonderful.

About to take my sons oculus in for a new one and I’m excited I got this plan and it was offered to me!

It's really worth the purchase with cheek squad I have peace of mind for any thing that pops up thanks guys !

They liked them it was a good purchase but price was little high

love the item easy to use easy for my kids to use and easy to call and ask questions

Worth the extra money and the main reason I bought from Best Buy!

A fun vr headset the entire family can enoy. User friendly and kid friendly. The only drawback is the facebook account requirement. Other than that. The VR that Oculus makes is top notch. More games might be needed. But as a learning user myself of VR tech. This is a must have for a budget experience that will give any VR machine out there a run for its money. The games it currently has are enough for the family for the time that the headset is used.

The Geek squad pan is easy to use the service from the square is always professional.

Hope to not have to use it but with a teen feel better about buying warranty

My son love the vr he’s happy with them I highly recommend it

Being able to return it was very smooth. The sales associate asked what was wrong with it. I explained then returned it.

I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

I haven't used grek squad yet, but I know theydo excellent work.

I can’t believe how far we have came in technology.I’m so amazed every time I put on my VR set. I can’t wait until they come out with virtual reality so everyone around me can see what I see. i’m still learning how mess around with it but that all the fun is.

Excellent service. I went in a little early for my appointment. Was seen right away. The tech that assisted me was very helpful.

My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

Exactly what I had hoped for. Grandson completely happy!