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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,026 reviews
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used for this item but their service is great! I’ve used for other purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement, better to....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement, better to have it and not need it, than need it and not have it. I personally have not needed to rely on this service yet, but I do purchase it with my items because I have several family members who have and it can really save you. Why not cover yourself against “Murphy” crashing the party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price fair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Definitely get for an “active” game like a vr headset. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD POWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always take protection plan for electronic staff Geek doing good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rep was very helpful and the interaction was smooth and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad resolved my issue with my sons VR headset. Very responsive and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his birthday gift. He plays it all the time with his brother and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. It was so nice having the warranty! My son can be rough on his gaming consoles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good policy for modern electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PharmOman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who put my wife's autostart in her Lexus was AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement oculus quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatt product great quality satisfied customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my son, Geek squad it’s 100% recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program just in case accidents happen. Easy and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR headset so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say, this device speaks for it self, one of the best out there right now, got it on black friday, when it was lnown as oculus quest 2, now meta quest 2, got it when it was on sale, great Headset, what cant you do with this Headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental insurance is a must with kids and expensive toys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to buy extra protection when it comes to buying electronics for our kids because accidents are always bound to happen

    I would recommend this to a friend