Customer Ratings & Reviews

The service is always professional, convenient and efficient.

2yrs is a good amount of time to offer protection for this. Including normal use damage and accidental damage is definitely a plus. Eases a lot of anxiety.

Geek squad always comes in handy to fix or replace a device

Always great to have! Gives me so much peace of mind

this is magnificent item. my son loves loves loves playing with it.

Love the quality . And it came is fast ! I would definitely recommend

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

Really good game , my boy play with his friends and says it’s like a theater

The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

Very helpful and knowledgeable associates. Would trust them with all my electronics.

The Meta quest 2 amazing me and my family loved it and when I was picking it up it was the best service I had

Awesome truly love their service! Will definitely be purchasing again

Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

Awesome extended service on this pricey VR headset

Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.