Customer Ratings & Reviews

[Employee of bestbuy] GSP yet again saving the day! Poor son walked into the door with his oculus on and thankfully the controller really took the brunt of the damage.

I would never think that I could love a device like this one! Watching movies on NETFLIX is the best experience I have ever had! Totally recommend it!!!

There to help at a moments notice very knowledgeable.

Great service! They explained everything about the product.

I saved myself a lot of money when my Quest 2 battery stop working. I was able to get a new Quest for free because of the 2 year extended warranty.

This was my first Virtual Reality headset purchase and I highly recommend it, especially if you have one of the newer, faster video cards that can handle it. There is lots of free content in the Oculus app to get you started and to share with family members.

My son rarely used it but it has cool games and looks really cool when playing with it. Love how you can use it sitting or standing and in specific areas you choose

This headset is very comfortable and adds hours of playing time.

Good protection to have, easy sign up and dependable

[Employee of bestbuy] Amzing virtual reality has changed oculus 2 has nothing on this one from thr display to the gaming itd just amazing

A must for any vr system. I added this after I purchased knowing its a must to have on something like this. Your swing your arms around and the chance of damage to your control is great. Do not get a VR with out having this to cover you.

My son loves it! My son will literally come up from playing andnve sweating......good for staying active while having fun!

I bought this game because I was curious this is the best game ever I can’t live without it I had to go rebuy it again, the new one

This is now my third Meta Quest 3 due to ongoing controller issues not properly functioning with the device. Because of this, I’ve been forced to purchase three separate warranties, which feels completely unnecessary. When you buy a warranty, it should cover the product for the stated period—in this case, two years. I should not lose warranty coverage simply because the device itself was defective and had to be replaced. That was not my choice. The store was unable to fix the issue, so replacement was the only option. Defective hardware is a manufacturer and storage issue, not a customer issue. On top of that, I originally had two 256GB devices, and my replacement is now only 128GB because the larger storage option was out of stock. Downgrading storage on a replacement device is unacceptable, especially when the replacement is due to repeated defects. Overall, the Quest 3 itself is great when it works, but the controller reliability, replacement process, and warranty handling have been extremely frustrating. Customers should not be penalized for defective products or forced into buying multiple warranties for the same device.

Awesome device better resolution than the 299 model

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

As i said in last one it is a great deal when they handed me the new one they asked if i wanted that service again and i said yes

My grandson it’s more happy and excited each time he uses it. He used to be sad and quiet, and now he’s smiling 80% more.

Haven't had any issues since I bought this and primarily use it for Beat Saber~ Get an Elite Strap or one of the better end Halo ones tho. It'll be a game changer

Awesome service. My device was having issues holding a charge. Took it in and they replaced my broken device. Highly recommend using Geek Squad.