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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3031 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,031 reviews
  • Rated 5 out of 5 stars

    Geek squad replaced my head strap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program my original elite strap broke so I went to my bestbuy store and they replaced it for me at no charge. Some items its worth having this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For some items, this is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great deal. Walked-in, showed the issue, and basically walked out in 15 minutes with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to need it but from my call about my coverage the staff seem pretty helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and a must have for this item. A great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just fine upgraded to a quest 3 recently its even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make great memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has only been fun and helped to make great memories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest Oculus 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy great customer service they are the best,take care of me,with respect and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting this protection. Have never been sorry that we purchased this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no buyers remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet haven't needed it but it's nice insurance to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He said it works great no issues yet! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR BLAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the kid wont put it down, great buy ! would most definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jessica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it was simple to use. Lots of fun for the entire family even grandma. Glad i got the 2 year warranty hopefully i wont need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the peace of mind with the protection is the best feeling! I would recommend it to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play and most importantly nothing has broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Veey good quality and clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thecbest part you can use your phone Oculus app to download games look for reviews and stream to the phone over tv. I added a docking station for easy charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have luckily never had to deal with geek squad other than to get things fixed in store. love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oculus is like a brand new world. Bowling, Darts, shooting pool with family and friends across the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In case you buy a product that may have bugs i suggest getting geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Occulus warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got warranty just in case, hope its not needed. But thank Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my husband and he really enjoyed it the instructions on how to set it up where very clear and many of the games are very fun

    I would recommend this to a friend