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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3031 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,031 reviews
  • Rated 5 out of 5 stars

    Good add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on for the Quest 2, hope i never have to use it soon but it does give you a peace of mind to know that you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my sons laptop repaired quickly and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it with whatever items you buy. Its an essential need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped by Jim a very professional and helpful young guy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad Service when I can use it. However, my stuff always seems to have issues within a couple months of that two year window. For example, Oculus 2 was not used very much the first two years. Now that the kids are older, usage has picked up the last 3-4 months. Left controller stopped working 2 weeks ago, just outside of the two year warranty, with normal usage. $75 to replace from website and not carried in stores. Would be nice to have an option for longer service period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR/Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Oculus. Getting the protection plan is a nice piece of mind moving forward. Highly recommend the system and the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the protection for any electronics just knowing that the product can get fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You mean when this thing stops working I can just come in o the store and replace it? Anytime in 2 years? No brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2021 Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good that we got a replacement but not happy that warranty had to be repurchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the occulus rift s for my son. He tends to break his controllers on his gaming system. Buying the protection plan was a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience my kids is very happy with this and play all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they work very well with me on my computer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get in touch with the squad and they were very pleasant to deal with. Overall really great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth the money .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad on this yet. But in the past when I have they have been amazing. Worth the extra for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t always recommend warranties but it provides good peace of mind when purchasing laptops for your kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad answered every question I had about the protection warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our car headset that the kids love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service , Got replacement with ease & excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it VR Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this product..tons of fun and laughter with my kids. They love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they all good people and they just do there job...

    I would recommend this to a friend