Customer Ratings & Reviews

Very good and helpful I’m glad that I paid for warranty

My grandson it’s more happy and excited each time he uses it. He used to be sad and quiet, and now he’s smiling 80% more.

Theres always an accident in a house with kids. Indeed, this warranty has saved me lots of money. Its worth it

As i said in last one it is a great deal when they handed me the new one they asked if i wanted that service again and i said yes

Great gift kids love it!! Endless hours of fun!!!!

This was my first Virtual Reality headset purchase and I highly recommend it, especially if you have one of the newer, faster video cards that can handle it. There is lots of free content in the Oculus app to get you started and to share with family members.

Awesome service. My device was having issues holding a charge. Took it in and they replaced my broken device. Highly recommend using Geek Squad.

Great service make it easy very knowledgeable, They are the best for warranty, Thank you

Haven't had any issues since I bought this and primarily use it for Beat Saber~ Get an Elite Strap or one of the better end Halo ones tho. It'll be a game changer

Always feel confident emailing or xalling with any questions i have. I always get geek squad service no matter what.

A must for any vr system. I added this after I purchased knowing its a must to have on something like this. Your swing your arms around and the chance of damage to your control is great. Do not get a VR with out having this to cover you.

Great Idea for the Oculus Meta Quest 2! I have a lot more peace of mind knowing that any damage done to the device can be repaired in a timely manner.

[Employee of bestbuy] I loved my quest 2, theres so many fun games and activities you can play yourself or with friends/family

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

I am very pleased with the knowledge, service and speedy turn around time for assistance. Got my issue resolved with ease. Thanks!

Excellent service, you feel protected and free to use the product everywhere anywhere

Son's original Oculus had problems with the hand controls. Took it back to Best Buy and they no longer carried the original. We were able to get the Oculus 2 for less than we paid for original. No problems with exchange.

It has made gaming experience to a whole new level

Having a sense of reassurance in the event of any malfunctions is unbeatable .

Must have protection plan. If device is not working, bring it to customer service section to get a replacement (if replacement is applicable) or get a store credit to apply it for any other purchase.