Customer Ratings & Reviews

Hope to not have to use it but with a teen feel better about buying warranty

The technician quick asssisted me with identifying the issues and got me a new system. He was very courteous and helpful.

Perfect gift for the kids. Very interactive! The buying experience was especially amazing because the purchasing and pickup was smooth sailing.

I'm always off and on about these types of extra protection plans. Kinda like should you spring for the name bran peanut butter or do the savings generic brand. I say yes to this type of item. So many times on and off, the delicate lenses and they are made of plastic and I have two labs. Not to say that this covers the pets but just a general good feeling to have it on this one.

It’s very good but the only bad part is if you need a replacement then you will have to buy a whole new warranty

Purchased this for some family fun and live stream this item has been flawless easy setup loads of fun a must have

My son love the vr he’s happy with them I highly recommend it

I haven't used grek squad yet, but I know theydo excellent work.

Accident Protection is a must get for your Oculus as kids tend to drop controllers as they are swinging away. As I was returning the Oculus at my local Best Buy there was another customer doing the same as they had the same issue of one controller not working. The return was easy as I had an option of getting anything in the store for the value I paid or a BRAND NEW Oculus. Great service and a MUST GET.

Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

I walked into the store expecting to have to buy a new game console.. an agent helped me by explaining that I could just get it replaced with the insurance I purchased. Everything was so easy, and he was so helpful.

Exactly what I had hoped for. Grandson completely happy!

The Best Buy Geek Squad has always been very quick and helpful with whatever technical issues I am having with my devices. They know that having our devices back in a timely manner and in original working order is important to get our business back on track.

This is awesome Meta-three is the business having a great time love you this is cool very cool thank you Best Buy coming through once again you guys never feel awesome thank you guys I will tell from your friends to shop for the holidays or at your store. Thank you.

[Employee of bestbuy] Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

Love the protection and knowing if anything happens i can easily have my investment replaced

I always protect all my gear, rarely have had to use this but when I have it’s been simple and they get you taken care of.

The Meta Quest 3 is an impressive step forward in the realm of virtual reality. It offers improved performance, a more comfortable design, and enhanced display quality compared to its predecessors.

hours of fun for the entire family with easy to use interface and playable games that are FREE