Customer Ratings & Reviews

Excellent, had dome kind of software issue and got the headset replaced the same day when i went in

We love this. My brother s and I all got one for Christmas so we could hang out virtually because of our schedules.

[Employee of bestbuy] Now I don't have to worry about if my glasses decide to stop working.

This coverage is well worth the money. This VR headset is very fragile and cannot take any abuse or drops. The handset as well or fragile and with the use and abuse that they get but it’s just a matter of time before they go out. And I believe each hand set to replace is around $75 not to mention the headset. So that makes the price of this warranty a bargain. We have already had to use it.

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

Exactly what I had hoped for. Grandson completely happy!

I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

Geek squad is always reliable on honoring their coverage. It doesn't happen often at all, but it is hassle free!

If i hasn't had the protection, I would have been stuck with a broke expensive vr system.

[Employee of bestbuy] My daughter likes it very much, she has mentioned that after an hour of use she starts getting headaches

I would for your high use items get the 2 years extended warranty. For us it was the Oculus Rift S. It a controller breaks then they replace it, if the eyepiece breaks you get the thing replaced. You might have a deductible but it is still cheaper than buying a whole new item set. So if it is high use or in a place, it might break then definitely get this warranty for your item don't chance it.

Amazing feels like a im in another world. I would recommend this item

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

My 10 year grandson loved his VR. He enjoys playing and enternaing us. Having this membership means any issues Geek squad can figure it all out for me.

They are all very friendly and was helpful. Definitely

Love geek squad they know there stuff and will help u whenever u need things fixed or replace

Better to have it and not need it then to need it and not have it. I’m a firm believer is protecting expensive electronic equipment.

I get a chance too feel secure in my purchase. and have absolute faith that i can replace.

I always put protection on every item it’s just worth it in the long run your item is going to break some how and when it does and you have to get another one you will be to be angry so better off to spend the money and get the protection and then you dont have to worry about damaging your products if there’s an issue I just take it into geek squad and they fix it for me

Perfect for when you buy an expensive item or an item that malfunctions.