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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,949 reviews
  • Rated 5 out of 5 stars

    2 Yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it or loss it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as added protection for both all of our game systems and other tech in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatt product great quality satisfied customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my son, Geek squad it’s 100% recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used warranty before really good break it and jus go get a new one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the Protection Plan or you’ll be sorry!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift multiple games available in the meta app free games as well as games to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD POWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always take protection plan for electronic staff Geek doing good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal for unsuspecting damages, never know when or if your product fails to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection Plan It’s a Lifesaver!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son keeps stealing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself and my 22 yr old aon keeps “borrowing it” he said its so much better than the 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental insurance is a must with kids and expensive toys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry when it comes to high dollar electronics. Especially if you have kids. It’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have if you have a problem. They are great about fixing it or replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential With Basically any Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I am hooked on this VR. You get really into the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program just in case accidents happen. Easy and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Geek Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get full credit after my Oculus broke and used it towards the next better oculus!

    I would recommend this to a friend