Customer Ratings & Reviews

Crazy fun, fun to pop out on family nights get everyone laughing

My son is loving his new oculus VR set. We got it with warranty just in case, but it has held up for the last few months with my son using it almost everyday. I will continue to shop with Best Buy for years to come. Thank you

Awesome warranty to purchase. Geek Squad is better than any other product insurance I've ever used!

You can never be too safe especially with vr! You might punch the wall and break the controller so get the protection and be one step ahead!!

It is a good thing they didn’t call these guys “The Bookish Person Troop”. Although that name would be synonymous with the name Geek Squad, it isn’t as cool. I want to be a member of the Geek Squad when I grow up. They always have the right answers.

Geek squad is quick and efficient. Ensure any product you buy you by the warranty from Geek Squad

My brother completely destroyed his quest l, and with the protection plan I got a whole brand new device.

The ugly Eulis stopped working within two months, and the geek squad quickly replaced it.

GEEK SQUAD STAYS RIGHT ON TOP OF ANY ISSUES I HAVE HAD. THEY OBVIOUSLY CONSIDER CUSTOMER SERVICE IMPORTANT.

Very fun, it helps you to be more active and even with some games I sweat, but the battery doesn't last long

I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

Geeksquad is always so knowledgable and informative with all my needs, always !!!!

I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

Just having the peace of mind knowing that my product is protected is worth every penny.

This was a fun investment. It keeps us on our toes and active as a family. It's funny at first to see each other trying to figure it out. That's why we purchased the protection plan since we are new to this technology.

Cheaper then simply buying insurance for the oculus I bought at the same time.

I would get this because you just never know if you are the one that gets the unfortunate "DOA" out of a brand new product that you automatically think will work right out of the box. As long as their are no promos or whatever your insurance with Geek Squad should work out good for a replacement.

Amazing device. So much fun, works amazing and has a pretty decent amount of games

When my original Oculus lost everything, I took it to Best Buy and there were no questions asked, they just replaced it. I told the sales person that this experience may have sold me on protection of future purchases

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product