Customer Ratings & Reviews

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

We got this as added protection for both all of our game systems and other tech in the house

Greatt product great quality satisfied customer!!!

Great for my son, Geek squad it’s 100% recommend!!

I’ve used warranty before really good break it and jus go get a new one

Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

Great gift multiple games available in the meta app free games as well as games to purchase

i always take protection plan for electronic staff Geek doing good job

So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

very good deal for unsuspecting damages, never know when or if your product fails to work properly.

Bought this for myself and my 22 yr old aon keeps “borrowing it” he said its so much better than the 2

Accidental insurance is a must with kids and expensive toys!

Better safe than sorry when it comes to high dollar electronics. Especially if you have kids. It’s worth it!

Always good to have if you have a problem. They are great about fixing it or replacing it.

Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

Awesome. I am hooked on this VR. You get really into the games.

Good program just in case accidents happen. Easy and good service.

Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

I was able to get full credit after my Oculus broke and used it towards the next better oculus!