Customer Ratings & Reviews

great customer service. great at taking decision and fixing or replacing items. will buy the protection plan always

Customer service was outstanding. I asked questions and got advise on the product

Worth every penny the oculus stopped working 3 months after having it took it to best buy an replaced it. Always purchase this with all I buy

I really like this service it was really good and they were helpful

So nice to have peace of mind with such a great gift of the quest 3.

I like the warranty because I'm a clumsy person . Great warranty

I’m very happy that your have protection on your merchandise, because this is my second time getting another one.

Always buy those extended warranties for electronics

I love it, best vr headset I’ve ever used. 10/10 recommend

The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.

they were able to fully repair my headset and get it working again despite hand tracking issues.

Must have protection plan. If device is not working, bring it to customer service section to get a replacement (if replacement is applicable) or get a store credit to apply it for any other purchase.

Emersive and smooth console. The buying process was smooth and i couldnt be more excited to relax.

My son literally plays this thing all day, i purchased the warranty due to him being clumsy. Great purchase.

Bought to do dishes and watch subway surfers at the same time. Did not disappoint :3

I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

This is a must have. I feel safe knowing that i have product protection on my Meta VR Quest 3S. Accidents do happen.

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

Quick and easy service! Went in to get a replacement and got one within 5 minutes.

Didn’t have to use geek squad for this my oculus but have used before and service is excellent!