Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,840 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty to purchase. Geek Squad is better than any other product insurance I've ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never be too safe especially with vr! You might punch the wall and break the controller so get the protection and be one step ahead!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes products quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is quick and efficient. Ensure any product you buy you by the warranty from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right Stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good thing they didn’t call these guys “The Bookish Person Troop”. Although that name would be synonymous with the name Geek Squad, it isn’t as cool. I want to be a member of the Geek Squad when I grow up. They always have the right answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother completely destroyed his quest l, and with the protection plan I got a whole brand new device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replaced my thing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, fast ship, excellent! I would recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting the geek squad protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ugly Eulis stopped working within two months, and the geek squad quickly replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO WITH THE GEEKS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD STAYS RIGHT ON TOP OF ANY ISSUES I HAVE HAD. THEY OBVIOUSLY CONSIDER CUSTOMER SERVICE IMPORTANT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Futuristic Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Oculus Quest 2 is a very good product! We gave it a 4 only because we had to sign up with Facebook to use it which we find slightly annoying! But the price was right at $300 so we cant really complain much and it has been used everyday since we bought it! I would recommend it to anyone who wants to dive into a futuristic world of fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is always so knowledgable and informative with all my needs, always !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money CAN buy peace of mind with geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having the peace of mind knowing that my product is protected is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent deal for insurance coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper then simply buying insurance for the oculus I bought at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. So much fun, works amazing and has a pretty decent amount of games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fun investment. It keeps us on our toes and active as a family. It's funny at first to see each other trying to figure it out. That's why we purchased the protection plan since we are new to this technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my original Oculus lost everything, I took it to Best Buy and there were no questions asked, they just replaced it. I told the sales person that this experience may have sold me on protection of future purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alittle more expensive but easier to deal with iss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance through Best Buy was about $20 more than walmart but better quality. At Best Buy you can take the unit into store to fix or replace vs Walmart you need to ship unit somewhere to determine if they will fix or replace then they ship it back. So even though alittle more expensive I ferl Best Buy's warranty is easier to deal with issues

    I would recommend this to a friend