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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2840 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,840 reviews
  • Rated 5 out of 5 stars

    great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent assisted me and answered all the questions i had in regards to the product. very approachable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has had no issues. Have not had to take the device into the story to be repaired. Great purchase especially if purchasing the device for a younger child.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    checkout got done efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t remember the woman’s name who helped me but she was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I haven't had to replace anything hurt but I know it will be easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan from all accidental mishaps covers even wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always ready to help. They’ll either fix it or replace but they always give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have and an issue with returning for my son and using his warranty. Nice staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to pay the extra little bit for a peace of mind. I made this mistake with our first oculus quest 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Will Prevail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good at their jobs, and they will meet you at your leisure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome I love everything about them can’t wait for newer games and apps !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that Geek Squad will be there to help me with any issues i may have with my expensive electronics. Makes me feel more comfortable while playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids absolutely love the quest 3. And even after about 6 months of use, it hasn’t gotten damaged despite how they treat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this warrantly. No questions asked, just get a new Oculus if it quits or gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly amazing virtual device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly amazing virtual device. Everyone should own one of these. This is the best thing since sliced bread, except it isn’t edible, unless you need to ingest plastic and circuitry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awsome put some car speakers and a radio in my old school Toyota Tercel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heed squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise anyone who buys any thing they can get this insurance on their equipment should really do this. I have had to return twice and they are awesome , they help you with your problem . I will always get this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Christmas purchase. I’m glad we went with this version. So far it has been great when without any issues. It was a bit of a pain to set up but once you past that this is really fun for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to GeekSquad and Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was doing good having the oculus gotta but this oculus rift too it is such a such a wonderful thing to have I spent so much time that I don't get anything done around the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Many hours of fun for the family. Comfortable headset and easy to use.

    I would recommend this to a friend