Customer Ratings & Reviews

Perfect for when you buy an expensive item or an item that malfunctions.

Love the protection and knowing if anything happens i can easily have my investment replaced

I love the option to add protection to all my devices purchased from Best Buy because it’s so easy and the staff are all very helpful.

This is nice to have just in case. Had one for a tv and they gave me the full replacement value after it was determined the tv wasn't economically repairable.

hours of fun for the entire family with easy to use interface and playable games that are FREE

Since they dont sell replacement controllers this keeps me confident that if something happens to them i will be able to get a brandnew controller/headset from bestbuy

Being able to return it was very smooth. The sales associate asked what was wrong with it. I explained then returned it.

Really great and love how immersive it is it makes it much more enjoyable then the vr2 and its lighter then the three only thing is is the quality isn’t 4k but it’s worth it

very very game a lot of memory nice color recommended

very very game a lot of memory nice color recommended

If i hasn't had the protection, I would have been stuck with a broke expensive vr system.

It’s very good but the only bad part is if you need a replacement then you will have to buy a whole new warranty

Well you never know about equipment now days getting a warranty is smart.

Purchased this for some family fun and live stream this item has been flawless easy setup loads of fun a must have

My daughter is hooked shes loves it was a great buy

Excellent, had dome kind of software issue and got the headset replaced the same day when i went in

Love the fact im completely covered from aany and all damages

Glad I bought the 2 year extended plan. Unit kept over heating and was replaced with a new one. Gladly paid for new warranty. The staff was quick, professional and courteous!!!

This headset exceeded all expectations I had for vr in general. I always thought it was just a cool gimmick but playing on this headset has opened the door for me into this new world. Only issue i have with the headset is the occasional slowdown or freeze up, but that only started with the last 2 big updates. I cant wait to upgrade to a quest 3 so I can try out the new mixed reality features.

Excellent service. I went in a little early for my appointment. Was seen right away. The tech that assisted me was very helpful.