Customer Ratings & Reviews

Anything you buy of electronics should have a purchased warranty with it! And why not from Best Buy. Best Buy has the best protection plan on this planet.. couldn't recommend this service further.. Geek Squad + Best Buy = Happiness!

A very good service to have allows to have peace of mind for your products in case anything where to go wrong 10 out 10 recommend

Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

I got it for my son for Christmas but the wife and I decided to try it out, and let's just say it is fun for the whole family and we will be unwrapping one of our own when the children open theirs.

Bought for a friend and broke it a few days after, glad i got it for them

It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

I stepped on my wire and broke the plug.They replaced it with no problem

Peace of mind knowing an expensive purchase has protection for 2 years.

My oculus quest has camera and sensitive parts including controllers so I got this just in case. I used it before with my switch when the controller went out they sent new ones right away.

Very professional and very respectful,answering my questions and educate me about the situation

Great customer service. Help was always a call away. They took care of everything.

Audio stopped working on my Oculus VR. Walked in without my receipt, and the lady at the register looked it up in the computer and exchanged it!!! This was the best experience I’ve ever had with a warranty! Thank you Best Buy!!!

I love this. The virtual is so real. A gift l bought myself that my son took over. He loves it over his playstation VR.

Best to protect your goods, just because accidents happen.

Wish everyone had a Geek Squad plan like this. I purchased this based on pervious experience. Gotten my mom a tablet that quit working, got it replaced with no problems. Loved that so much that I purchase it when I can

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Wonderful and fast service. I will schedule any services I can to be repaired with them.

I haven’t had to use the warranty yet but I feel this is so important for expensive game systems. Great coverage for the Meta Quest!

My grandson loves the Meta 2! It super exciting to use and the reality is super fun.

This is a super fun way to game. I had never experienced virtual reality before this and it was a blast. Definitely a good idea to use and fan to prevent motion sickness, however.