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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,011 reviews
  • Rated 5 out of 5 stars

    So much better than Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headstrap alone is worth the upgrade. But the return of the dial focus frame and the freedom of the moving menus, instead of a fixed position that needs to be re-centered. They added a fan inside of the headset as well, so no more drowning in sweat. Im still having problems focusing on the text, but it is significant improvement from the Quest 2 and Pro. Also, the Situational awareness is 100% better. No accedentially smacking small children while playing Beat-Saber and feeling really Bad about not seeing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly the insurance works great works wonders!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such a fun console and there are many many games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection to have for your electronics. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got the geek squad support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, technicians easy to understand. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love there protection plan. I had to use it and glad I did purchase the protection plan because I had to return my VR quest 3 because it would not power on and they gave me a knew one so I was happy and so was my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection was purchased to service all my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not speak high enough about the protection plans Best Buy offers with their electronics! It has paid itself off over and over. I am very protective of my electronics and have not damaged them or had any issues, but it’s nice to know they are covered if anything were to happen. Where the service really shines is that they ‘lock in’ your purchase price and anytime within the 2 year timeframe you can trade the device in basically no questions asked for a credit of the full initial price paid. This credit can be used to purchase a replacement of the same device, or something entirely different. I have often bought a device and a newer model is released within the 2 years and I simply take it into best buy and swap it out for the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!! So worth it! Buy now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I saw the Oculus when they first came out but there was no way I was going to spend that kind of money on it. I wanted to get the Rift but didn’t have a computer that was compatible. This was the next best thing. I was concerned about the fact that some reviews said it causes headaches. I get migraines so I bought the Switch which my kids use. When I heard the cost was going up, I placed my order for one. OMG! I love this thing!!! I have the best time doing Beatsaber. I also have a few other games that involve problem solving. It’s I expect you to Die.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge lifesaver! Save me tons of money on having to replace damaged item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service/Product… excellent quality. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did enjoy the demo so I went ahead and bought the glasses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it! No PC needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second vr headset I have bought and my favorite by far! The fact it is wireless is my absolute favorite. No worry about tripping over cords or needing a beefy PC to run it! Only two annoyances is it's limited on games unless there is a PC attachment so you can play steam VR games as well. Second would be it's linked to Facebook. So if you lose your Facebook account you lose any and all VR games bought. So make sure it's a Facebook account you never touch to ensure it's not lost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful deal to ensure if anything happens it is fixable! thank you geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Informative, Friendly, Knowledgeable Staff. Expedited all claims with Extreme care. I Appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting rewarded for buying and love that i to get enjoy my product without being scared to break it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, nice quality that I ever have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but i heard they are great and are the best when it comes to tech work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy easy to use lots of fun way to enjoy gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great. New how to solve my problem. Gave me advice and it worked.

    I would recommend this to a friend