Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3011 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,011 reviews
  • Rated 5 out of 5 stars

    Problem solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well with it when my controller cracked and wouldn't charge properly. I had searched all over for a replacement then I decided to check my order and found that I purchased protection. The process was easy to set up an appointment and resolve my issue it was definitely worth the price we paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved it. I even tried it and I loved the videos and games .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these! 100% Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best addition to my game room! Love playing this with friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The game system i always wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a total blast you really don’t realize you are playing that long . The graphics are amazing. I enjoy it more and more . Now the games are expensive but that teaches you how to enjoy each game to the fullest slowly. I love that I don’t have to go out and hunt for the games . I wish they had scrabble and more free games . But over all it is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase because it gets use by husband and son very much so having an option and coverage to get it fix incase i need it is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids for Christmas it’s great for watching shows while doing other stuff the games are good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good family experience everyone can share.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun vr headset the entire family can enoy. User friendly and kid friendly. The only drawback is the facebook account requirement. Other than that. The VR that Oculus makes is top notch. More games might be needed. But as a learning user myself of VR tech. This is a must have for a budget experience that will give any VR machine out there a run for its money. The games it currently has are enough for the family for the time that the headset is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR WARANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ashtrays a great idea to protect the electronics in case of something is not working or a accident happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one and play!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing experience to try, it has great ways of playing games in VR or AR (Alternative Reality). I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased to know that if something gets damaged I can return it to the store for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Batman arkham

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a awesome meta quest vr and the batman game was awesome too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buenisimas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition Me emcamtaGood good quality excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel the Greek Squad Warranty is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for your great feedback! We appreciate your insight and story. Please let us know if there's anything we can help you out with!

  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to add protection to all my devices purchased from Best Buy because it’s so easy and the staff are all very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there, I hope I don’t use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. Hopefully we don't have to use it but the peace of mind is great. If you have any questions, please feel free to reach out by all means!

  • Rated 5 out of 5 stars

    Worth every single second ! I recommend sincerely!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth the purchase with cheek squad I have peace of mind for any thing that pops up thanks guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to take my sons oculus in for a new one and I’m excited I got this plan and it was offered to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any Oculus Purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus died a little over a week after purchase. Unfortunately Best Buy was out of stock at the time, but Oculus was going to take 1-2 months for me to get a replacement. A few days later I was able to get my replacement because of the extended warranty. My 2nd Oculus then died again about a week after that, so again just the convenience of not having to deal with Oculus support and being able to walk into a Best Buy and get a replacement is well worth the cost of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always be a gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how far we have came in technology.I’m so amazed every time I put on my VR set. I can’t wait until they come out with virtual reality so everyone around me can see what I see. i’m still learning how mess around with it but that all the fun is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    meta quest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the item easy to use easy for my kids to use and easy to call and ask questions

    I would recommend this to a friend