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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2927 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,927 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it has protection. That in case anything were to happen I can feel safe that I have protection for the VR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have, easy sign up and dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used warranty before really good break it and jus go get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Protection a Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident Protection is a must get for your Oculus as kids tend to drop controllers as they are swinging away. As I was returning the Oculus at my local Best Buy there was another customer doing the same as they had the same issue of one controller not working. The return was easy as I had an option of getting anything in the store for the value I paid or a BRAND NEW Oculus. Great service and a MUST GET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it or loss it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as added protection for both all of our game systems and other tech in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should you get the protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always off and on about these types of extra protection plans. Kinda like should you spring for the name bran peanut butter or do the savings generic brand. I say yes to this type of item. So many times on and off, the delicate lenses and they are made of plastic and I have two labs. Not to say that this covers the pets but just a general good feeling to have it on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift multiple games available in the meta app free games as well as games to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi JohnnyO. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    GEEK SQUAD POWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always take protection plan for electronic staff Geek doing good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental insurance is a must with kids and expensive toys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I am hooked on this VR. You get really into the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome in a good price makes me secure ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom of all people for mother's day. She's not a gamer but definitely an experience type person. She LOVES it and my time spent with it when we unboxed it and got her set up and the when we get a chance to link up and see each other she'll bring it around. It's super awesome! Well worth the money and great for older folks who can navigate tech even the slightest. My 8 year old nephew can use it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program just in case accidents happen. Easy and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal for unsuspecting damages, never know when or if your product fails to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have if you have a problem. They are great about fixing it or replacing it.

    I would recommend this to a friend