Customer Ratings & Reviews

My daughter LOVES this Meta Quest 3s headset so I am glad to have a protection plan in case she has an accident.

I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

Always good to have if you have a problem. They are great about fixing it or replacing it.

I’ve used warranty before really good break it and jus go get a new one

[Employee of bestbuy] I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.

I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

I was able to get full credit after my Oculus broke and used it towards the next better oculus!

My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.

$50 seems a bit much considering you're likely not going to use the insurance because the product is of high quality. Geek Squad as a stand only is amazing. Very professional and qualified techs.

seem to be johhny on the spot with their tech knowledge!!

I absolutely love this upgrade the graphics are amazing! The game feels so much better to play and now we aren’t worried about running into stuff around the house this is definitely worth it!

This device has not only kept my system charged but also protected. Also, the fact that it matches the system makes it aesthetically pleasing and allows me to display the gaming system and stand for guest.

Geek squad is the truth. I love getting geek squad service because they come with peace of mind.Life can be pretty unpredictable and when things happens they are always there for support. thank you geek squad

Was able to utilize the warranty with no issues whatsoever.

i always take protection plan for electronic staff Geek doing good job

It was fun to play on but since I'm a bigger guy the spatial awareness being removed was off. Only hurt myself twice though.