Customer Ratings & Reviews

Its the geek squad, they make house calls and play with other peoples dirty bits… so make sure you always use your protection. It’s a protection plan and on expensive purchases it’s definitely worth the price. They love to provide service to everyone that is willing.

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

Thank God for the protection plan!!! My oculas stopped charging and had to be replaced!! Hassle free service with best buy!

Haven’t had to use the Geek Squad warranty. But having passed on buying one for my Dyson vac, I didn’t want to go through the hassle of contacting Oculus /Facebook for replacement or repair. Hopefully I don’t have to use it but if the Oculus 2 breaks, I can bring it back to my local Bestbuy for a replacement!

Great gift kids love it!! Endless hours of fun!!!!

Very good and helpful I’m glad that I paid for warranty

The agents are always so kind with me, i'm grateful with their service always. If i have a problem or doubts, they always solve me everything. Thanks Geek Squad ando Best Buy employees as well.

So to be 100% transparent, ive never used it as it was a gift foe my son. That said hes on it all the time. Bought it two yeara ago and hes still on it like he got it last week. He loves the variety of games.

Great deal for product protection and support and a great price!

Love my VR, I use mine so far for exercising and shooting things. I have just scratched the surface and I have no complaints other than the weight of this stuff on my head. Definitely need some silicon hand additions as I almost threw the hand controls several times.

We love the oculus quest! My kids and i Love our Oculus Quest. Im so glad i made this investment. Its definitely neat and we love the virtual reality. I highly recommend this for pre-teens, teens and adults. Its a great game to have in your home that the entire family can use

Good device. I went from this to the Quest 3 and the difference was amazing. Technology advanced that much in a couple of years.

Having geek squad available to me gives me a sense of security for whatever amount of years I have protection for my items. Even when I have a question about my electronics they are very helpful.

This warrantee is a must have for any fragile device but especially for the oculus headset. Oculus basically has no warranty so if you buy a headset take my advice and get the warranty. Anything goes wrong and they will replace your headset with a brand new one free of charge.

Lots of fun. I love the fact that they offer free fun games so you don't have to buy a bunch of games. The graphics are amazing and it's fun to play with friends and family living far away

It has made gaming experience to a whole new level

I always get the geek squad protection plans. I only buy expensive electronics from best buy solely for this reason. Great for kids electronics.

I always go with Warranty Extension offered, especially with technology that is new and quite expensive. I’ve only had to use this type of warranty on one or two occasions and it has always benefited me when I needed it. I wouldn’t walk out of the store without it.

It was a warranty for a item I ended up returning. ALWAYS get warranties on electronics. Chances are you're going to need it!

I dont know how I would function without Geek Squad. With my children always breaking one thing or another, I am happy to have the squad on my side.