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Customer reviews

Rating 4.8 out of 5 stars with 2932 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,932 reviews
  • Rated 5 out of 5 stars

    Had to replace my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've never given me a problem when my headset or controllers break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate to get this when you buy your set. If anything happens to it they will replace it without hassle. Well worth The extra few dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Quest last year with the protection plan and 3 days after the manufacturer warranty expired my left controller stopped working. Greek Squad protection replaced it by returning the Quest and giving me a whole new Quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to know my purchase is protected if anything happens, malfunction or accidental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful with giving us a refund, as well as picking out something better for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He really enjoys playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait for help to long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is garbage something wrong with my game and the band broke on me after 3 months i have to wait a week to get it looked at and i have to drive 45 min to get someoneto check it out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the oculus I purchased for my daughter. Good insurance since she is 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game it's awesome makes you feel like you're in a different place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed his oculus but had technical issues. But he upgraded with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind knowing my purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our camera on the garage and the 2 inside. Will have them come back and put Install the 2 ring doorbells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heed squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise anyone who buys any thing they can get this insurance on their equipment should really do this. I have had to return twice and they are awesome , they help you with your problem . I will always get this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this VR. He has the old VR and the graphics are a lot better on this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This changed playing games a whole new way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality gaming experience and has great details when you use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an expensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it, but nice to know that if the system fails I have it covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Best Buy has always had my back when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Christmas purchase. I’m glad we went with this version. So far it has been great when without any issues. It was a bit of a pain to set up but once you past that this is really fun for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it just need to buy more games but it is worth it and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and knowledgeable in their service

    I would recommend this to a friend