Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2932 reviews
(2,932 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Had to replace my headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They've never given me a problem when my headset or controllers break down
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t hesitate to get this when you buy your set. If anything happens to it they will replace it without hassle. Well worth The extra few dollars
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Quest last year with the protection plan and 3 days after the manufacturer warranty expired my left controller stopped working. Greek Squad protection replaced it by returning the Quest and giving me a whole new Quest.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps to know my purchase is protected if anything happens, malfunction or accidental.
I would recommend this to a friendRated 5 out of 5 stars
Oculus refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful with giving us a refund, as well as picking out something better for my son.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Son loves it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for my son. He really enjoys playing on it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The wait for help to long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage something wrong with my game and the band broke on me after 3 months i have to wait a week to get it looked at and i have to drive 45 min to get someoneto check it out
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great overall value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the oculus I purchased for my daughter. Good insurance since she is 10.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this game it's awesome makes you feel like you're in a different place
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oculus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son enjoyed his oculus but had technical issues. But he upgraded with no problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance for your purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me peace of mind knowing my purchase is protected
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted our camera on the garage and the 2 inside. Will have them come back and put Install the 2 ring doorbells
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Heed squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would advise anyone who buys any thing they can get this insurance on their equipment should really do this. I have had to return twice and they are awesome , they help you with your problem . I will always get this coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better graphics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this VR. He has the old VR and the graphics are a lot better on this new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This changed playing games a whole new way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great quality gaming experience and has great details when you use this product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for an expensive product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't need it, but nice to know that if the system fails I have it covered
I would recommend this to a friendRated 5 out of 5 stars
Always a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection plan. Best Buy has always had my back when something goes wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good Christmas purchase. I’m glad we went with this version. So far it has been great when without any issues. It was a bit of a pain to set up but once you past that this is really fun for the kids.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
VR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves it just need to buy more games but it is worth it and good price
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were professional and knowledgeable in their service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
