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Customer reviews

Rating 4.8 out of 5 stars with 2932 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,932 reviews
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service it was good. Very nice people i would go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever had a broken controller at one year 11 month took it in they replace the whole game no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty is an excellent source of "piece of mind" given its for a teenager and they can be destructive so its nice to have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always ready to help. They’ll either fix it or replace but they always give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this! One of my controllers quit connecting I took the package back as they can’t replace 1 controller they replaced the whole package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to GeekSquad and Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to pay the extra little bit for a peace of mind. I made this mistake with our first oculus quest 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorila attack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game for the family to enjoy together and play a lot free games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Was very happy abd service was fast thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect and service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting a warranty for any electronics devices especially if played by children everything will be a little less headache with insurance and a great Geek squad staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guarantee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra guarantee, they are really quick in solving our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year warranty for something that is easy to break if mishandled but will be used as sporting equipment in some cases for 100 dollars is a pretty great deal in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I haven't had to replace anything hurt but I know it will be easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap insurance for a great price bey worthy if you have bought for your kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but was happy to have the option to add the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy best geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi highly recommend getting the best buy warranty, we had a oculus rift and the warranty took care of the broken one, best buy give us a brand new o e , yay !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with any major purchases. Never know when it will be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a replacement for the oculus game that was a Christmas gift. They immediately replaced it and we got it the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have and an issue with returning for my son and using his warranty. Nice staff

    I would recommend this to a friend