Customer Ratings & Reviews

2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)

geek squad protection is great and definitely needed on an quest vr

Worked great augmented reality is nice and the games are great.

Excellent! Mind at ease knowing this protection plan has me covered.

Always nice to have for your product. You never know what might happen.

Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.

Easy to talk to and understand. The service provided has always been top notch and they take good care of you!

Very Professional and informative team members. Will answer and fix all issues in a flash.

My son has hours of fun with this product. Stays active while playing. It could have more games available.

Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.

Warranty was great! The VR broke. They were unable to repair it so they gave a gift card to replace because at that time (Covid lockdown) VRs were hard to get.

Never had to use but for the price it is always nice to be safe.

Awesome! My son and I love it. Very happy I purchased it at best buy!

Replacement plan every 2 years is clutch for always keeping up to date hardware.

I can’t wait to see the look on my sons face and brought for Christmas

Always feel better knowing the geek squad has my back when I make a big purchase.

If would have really kicked myself in the rear if I didn’t get this warranty enough said

This vr is the best on the market as far as vr's go, I actually thought I was in the Matrix. I almost thought I turned into a cartoon character, will definitely play again.

Affordable geek squad accidental insurance and very transparent

Never had to use it thankfully but wish you could buy extensions too a warranty.