Customer Ratings & Reviews

They fixed my meta quest and I left with it fixed in under 30 minutes

We’ve had to use this because my oculus started wigging out for no obvious reason. They replaced my oculus on the spot

This was a Christmas gift for my eight-year-old but I believe it’s a Christmas gift for myself I really enjoy using this thing absolutely love it

I love not having to worry when I let the real young children enjoy the quest. I have always had positive experiences with best buys warranties.

It is so good and emersive... i buy it silmply for Resident evil 4

Didn't care for the strap but with a aftermarket one its great

Always buy protection plans, very worth it, even free returns if you decide you no longer want it

Geek squad protection is great to have so you can be at ease with your purchase. Have not ever had an issue when needed to use it

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Easy to use, boy plays all the time. Beat saber really cool. Great exercise for me and boy.

The process of having a product replacement warrant is the best thing I did.

love the fact that the product keep you oculus charged, if it ever damaged I am sure Geek Squad will be able to assists me

Great product, they are really there to help when you are in need of them

Got my sons laptop repaired quickly and it works great

Always replace all my electronics on time.i haven't had any issues.

These IT professionals are amazing and protect my software so well. They updated all my programs and fixed all my issues. I am a client for life!

Love Geek Squad Service when I can use it. However, my stuff always seems to have issues within a couple months of that two year window. For example, Oculus 2 was not used very much the first two years. Now that the kids are older, usage has picked up the last 3-4 months. Left controller stopped working 2 weeks ago, just outside of the two year warranty, with normal usage. $75 to replace from website and not carried in stores. Would be nice to have an option for longer service period.

I purchased this plan because I bought the Oculus for my, soon to be, 12 year old son. I just wanted him to have extra protection just in case.

Great they work very well with me on my computer..

It’s always good to have insurance! I know Best Buy will have my back if anything breaks. They have always been courteous and professional.