Customer Ratings & Reviews

It has always been and easy smooth transaction . Always so polite and helpful

Availability any time, great customer service, fast resolve problems

My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.

I had issues with my Quest 2. And they were able to help me.

This has been the best Quest 3.Better camera view and better video quality. I also want to take a moment to say that Union City customer service was amazing. I love the service they always provide that is why I love coming here.

Purchased this warranty, hopefully I won’t have to use it but it definitely comes in handy.

This is 100% worth the money and the ease of turning in the warranty for a replacement is super easy and makes the bigger purchases worth it knowing that I can get help or a replacement within that time frame.

So fun for the whole family! Definitely worth the purchase for a different experience.

This is a must have if you are buying for anyone. Better safe than sorry.

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

Awesome extended service on this pricey VR headset

Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

Geek squad always comes in handy to fix or replace a device

The service is always professional, convenient and efficient.

So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

Great value for this Geek Squad plan! Definitely recommend purchasing.

Never let me down, I got a 2 year plan for Sons oculus quest and after 1 year it broke and I was able to get a brand new one and also upgraded to a better one

Always great to have when there is a problem. They help when needed.

The entire family loves it! We got it for Christmas last year and it has a been a big hit. Definitely gives a workout. The headset is a bit heavy so be careful when transferring from person to person, especially kids.

Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.