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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,840 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better safe than sorry

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection I needed to replace mine since my niece dropped it and Best Buy were great with the return and exchange since I had protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad save the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to my agoraphobia and severe epilepsy I have trouble leaving the house I discovered the meta quest 2 and The geek squad help me discover the world with it . I now have freedom I never thought I would be able to experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best. I purchase it for all of my items that I feel there is a potential for accidental damage like my watch or the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause with VR there will definitely be a point where I accidentally chuck one of the controllers into a wall or swing my arm and hit something. I'm very clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my problem solved in no time. Has really great customer service really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i brought the protection plan, my son accidentally broke his controller and best buy switched it out for a brand new vr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Friendly staff. I always love coming here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device better resolution than the 299 model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i boyght one and we alternate playing and we have a blast playing and watching the other one playing no need to buy two when you can share one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They explained everything about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta quest 2 amazing me and my family loved it and when I was picking it up it was the best service I had

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is a must and the geek squad team is the best. If you purchase any electronic you definitely should get the protection plan... trust me it will save you time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drop it like it's hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's there for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the new oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been waiting to purchase this one! He has the original too and this one has better quality and I love that he can see with out taking it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst VR ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR ever, upgraded from Quest 2 and it's amazing the difference. Primary for playing iRacing and ACC and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection coverage covers any and all damage or issues, unlike most

    I would recommend this to a friend