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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,840 reviews
  • Rated 5 out of 5 stars

    Cool Gift!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kid and he has been excited to use it daily. Most of his friends play vr with him! I tested it out and it is a pretty good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEEP IT COVERED!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't buy these type of expensive electronics without purchasing the protection. They will cover almost everything and with kids, it's definitely a must have option!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE PROTECTION!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't buy these type of expensive electronics without purchasing the protection. They will cover almost everything and with kids, it's definitely a must have option!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For items that tend to break, this is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Loved the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees in the Mays Landing Best Buy are so nice, they understood my issue with my oculus quest 2 and took the proper steps on getting my replacement fast and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and attentive! Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable and adds hours of playing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use them if you have to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok they don't go above and beyond they do just what they have to and leave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great product as it protects not only the product but the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Droenfingvon the Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth getting the protection plan. We got it on the oculus quest and how do use the protection plan twice. The only problem with it is once you use the protection plan you have to buy a new one, I thought it just covers the item for the entire two years for any problems. But it’s a one time use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a recall on the product, and I went into the store to replace them with new items, and it took me less than 30 minutes I was in and out no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased this protection plan. This is the 4th vr headset I hve purchased and I wish I would’ve bought the plan with the other ones too. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift kids love it!! Endless hours of fun!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device, It got me hooked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. I went from this to the Quest 3 and the difference was amazing. Technology advanced that much in a couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VR is great to have my grandkids love it just make sure you get the insurance on it cause the game turn off it go slow you will be taking it back to the store but over all it’s a good game to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable meets PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vr runs smoothly at 60fps standard, but when i plug this into my pc it becomes a beast for the price. Making this the best portable VRheadset on the market with the compatability of becoming a PCVRheadset

    I would recommend this to a friend