Customer Ratings & Reviews

For any electronics Geek squad is a Must!! They always solve the problem with No hassle

Worked great augmented reality is nice and the games are great.

Thanks for your best client service , when I go to claim a VR guarantee

Excellent experience. Easy and fast. Replaced my son’s Quest in just a few minutes.

Always a great idea to have back up plan for a new gaming system. Haven't had to use it yet but my husband has already lost the cord and charging block. So who knows what my future holds.

geek squad protection is great and definitely needed on an quest vr

Never had an issue with BestBuy's geek squad warranty. Highly recommend anyone to get them with any major electronic purchase. Staff are always polite and they really go the extra mile.

Love this service. Saved my behind many time when my little one broke our purchase.

Excellent! Mind at ease knowing this protection plan has me covered.

Great service. We had to take back a product that was having drifting issues. They replaced it with a brand new product. They were very nice.

My kids are obsessed with this. Which is totally cool because it's so give me a break from them. The graphics are cool and a lot of the games can really scare you. The jump scares are the best.

Never had to use but for the price it is always nice to be safe.

Bought this for my daughter for her birthday. She loves it. Even I as an adult play with it. Graphics are nice. Worth the price

The glasses feel pretty heavy on your face. You will feel sharp pain in your right eye even after short term wearing. You will also get finger imprints and smudges EASILY on the lenses and they can’t be wiped off with the cleaning clothes whatsoever. If your nose bridges are low and slightly thinner than average people, it’ll slip down your nose and you won’t be able to see the top part of the display at all. 100% not recommended

Always nice to have for your product. You never know what might happen.

I’m really disappointed with my experience on my recent order. I placed it on October 29, and for an entire month the status has stayed at ‘Ready for packaging’ with no progress or updates. This is very frustrating and not the level of service I expect from Best Buy. I would appreciate better communication, accurate timelines, and real updates when an order is delayed for this long.

Awesome! My son and I love it. Very happy I purchased it at best buy!

It is always nice knowing that when purchasing electronics that best buy offers these types of warranties. They are worth it every time we get them.

Affordable geek squad accidental insurance and very transparent

I got the protection i needed. I think i made a great decision.