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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2844 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,844 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to talk to and understand. The service provided has always been top notch and they take good care of you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Active gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 and 14 year old sons love it, i like the fact they aren’t sitting on the couch zoning out while they play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea to add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing protection plan when kids are the main players!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the 2 year protection plan. It is so worth it. If anything happens to the unit they will replace it within 2 years of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind having this as it even covers accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will blow your mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun something new I like hail if you buy a game if you don’t play over two hours they give you your money back for the app other than that it’s a great VR system but they need more games

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If its for your kid this is a must

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one broke and they swaped it out in store, they even let me pay the differance and upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used before. Easy and fast, they understand exactly what’s wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so blown away by the oculus. This thing is amazing and can do unbelievable things. I am a virtual reality fan now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was way better than I expected it to be, would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Took Care Of Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son accidentally ripped the string and Best Buy took care of the problem and replaced for new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He said it works great no issues yet! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect except for the fact, I traded in a 256 GB I got a replace with the 128 GB took care of the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its immersive especially when playing games such as golf + and youtube vr is great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it hope I don’t use it. When I do I’ll write a much better review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful service I would recommend the geek squad to any and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little munchkin geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids played it Nd loved the oculus quest! So great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR is the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oculus is life changing. I was sold at oculus Rift and now Quest 2 give you some many more options. This thing is great for hard core gamers or for a cool fitness toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is wellWorth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan I highly recommend it, it’s well worth what you pay

    I would recommend this to a friend