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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2844 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,844 reviews
  • Rated 5 out of 5 stars

    Amazing for kids and adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product and so much fun. All the games are realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend buying electronics at best buy any problems they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend buying electronics at best buy any problems they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacation & Vitality. WoW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thing is AMAZING! Keeps the Whole family from boredom and takes you far from what to expect ! love the physicality for the sake of P.E.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service ! Great purchase experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely invest into protection plan. Especially because the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product very light and easy to use, a little expensive, but It might just be what you need to have good sound quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best service I have ever received. I will always get Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best insurance ever I will only shop for for electronics here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed Geek Squad service ever since it became available and never had any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has reliable products, instead of buying from other companies i trust best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it. Nothing worse than a product fails and no way to repair. Geek squad is good idea for any electronics

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Told misleading information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing your feedback with us. We certainly would be disappointed if an item of ours was no longer functioning after a drop or spill, as it’s the last thing we’d want to have happen to our electronics. While our Accidental Geek Squad Product Replacement plans do offer our customers the ability to replace their products after an accident, this only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected or unintentional event as a result from normal daily use of the covered product. If you have any other questions about the terms and conditions of your plan, the full terms and conditions can be seen here: www.geeksquad.com/termsconditions.

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer if you have kids and play oculus . Trust me they gonna break something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So our now 13 year old absolutely loves his oculus and that was the only gift he wanted. At that price for sure not much room for much else. But we found some nice games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance you can buy for any electronics. They help you right away, very knowledgeable and best customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on what the sale representative told me it seemed like a peace of mind contract. The proof of the pie is in eating it so hopefully my unit works and I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meat metal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products best buy is that maximum great Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wise man is telling you to purchase the protection plan with everything you get from Best Buy. It will be well worth your money should you ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year warranty is really helpful in any case you might crash into the wall and the item becomes into a million pieces or the fact if you walk out into the pool by accident

    I would recommend this to a friend