Customer Ratings & Reviews

So far we have not had to use the service. We still have one year left and good to know if anything happens BB will there to help.

Great VR set, no complaints here, has app so i know when the kids try to download games

Good thing to invest in in case of malfunction so you don't have to pay money out of your pocket

Haven’t used it hope I don’t use it. When I do I’ll write a much better review.

Great and helpful service I would recommend the geek squad to any and everyone.

This item has only been fun and helped to make great memories.

Definitely needed especially if you have kids! I have had to use it, and it is worth every penny!

This was way better than I expected it to be, would recommend it to anyone

Better to have it and not need it. Nothing worse than a product fails and no way to repair. Geek squad is good idea for any electronics

Got a love the geek squad, they are very informative and know what they’re doing with every product it seems. Never know when your product might break so here they are to the rescue.

Worked just fine upgraded to a quest 3 recently its even better

Excellent protection plan I highly recommend it, it’s well worth what you pay

Have used before. Easy and fast, they understand exactly what’s wrong.

I always try to get geek squad service in my more expensive items which in some cases have same me a lot of time and money. Very professional team

I want to thanks your team great customer service well treated and I felt valued and welcomed

This was a gift for my younger sibling and they have so much fun using it! Really simple to set up as well

We always get the geek squad service plan on anything we get at Best Buy. There’s no hassle and they’re local! No waiting on shipping and receiving. So much less stressful!

They were very helpful and professional. They made experience very enjoyable.

My son loves it! He said it works great no issues yet! Easy to use

The first strap fractured in two places causing replacement again. So this warranty is a must. When working as designed it is so much more comfortable my son tells me and he loves it.