Customer Ratings & Reviews

Great game. I haven’t used the geek squad service yet.

Unused so not sure yet but definitely seems worth it if as promoted

$100 for 2 years protection is too much. Hope I never have to use it though

Only tried to use it twice. Fitst time product was broken and got a new product but had to purchase another warranty! 2nd time need battery cover for hand controller and still waiting for it to arrive. Its veen 2 months.

its not good product i’ll be honest with you not at all

Excited when I bought it. But this hurts my eyes and causes headaches. Might not be product issue but I didn’t enjoy it!!

I haven’t used this yet but it’s nice to have.....

Took in for assistance to get help and told that they would come to my house. In in a shelter and use my phones data which I informed the sales rep of before I bought the coverage. The sales rep never mentioned this fact. I'm in a shelter and I'm a disabled Veteran. It seems the samantics and lack of information at point of sale is to push the sale through. I hate being manipulated. Bad business practices. Missrepresentaion has led to another lost customer. Very dissapointing best buy and geek squad has resorted to taking advantage of disabled Beterans, Nae, everyone.

I haven't used it yet lets hope its useful. I had a bad experience woth assurion.

Not sure why we were asked to buy new warranty when I had already paid the first time for two years and now it’s considered not valid anymore.

Its good but after one month and a half that screen went blank. Why?

BEWARE... If you purchase online, because no store in your area, they still make you drive to a store (2 hours away) to use the accidental replacement protection!!!

Purchased when buying an oculus but these things are built pretty well it was extra money spent not sure I will need it however better safe than sorry

Save your money, its too expensive for little rbat you receive.

Not a big fan. Expensive and if they replace product you ha e to buy another protection plan!

Greek squad is a joke, too many outs for refusing warranty. Buy at your own risk and ask a thousand questions prior to purchasing.

First I get told that I have to downgrade. Then I find out that the guy lied to me and downgraded my system for the same price. Then when I want the original one I bought they forced me to pay 40.00. It’s not worth it to me. Next time I’m not buying a warranty. I’ll take the loss or use the other service to repair it.

I am in the process of a dispute with best buy over this 2 year warranty because I tried to get my merchandise replaced and the cashier did not transfer my warranty to my new product. They say it is because a regular chashier did the transaction instead of a geek squad person. I am waiting on the refund of my $80 so i can try to place it on my new product. They need to train their staff better

got quest for christmas gift but geek squad demands extended warranty activated immediately so lose out on 2 months of warranty. geek squad wont do anything about it either. they say you have to return the item i have in hand and after back orders are filled you might be able to get another one for christmas, no guarantee. horrible customer service avoid best buy andf geek squad at all costs

Only worth it if you actually use it otherwise it's a waste of money.