Customer Ratings & Reviews

Haven’t needed this service yet, but gives piece of mind.

Extremely helpful and accommodating. My appointment was at 5:20pm I was back in my car at 5:40 with a replacement. Fast service

I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

Having a kid that’s prone to accidents ? You need this then

awesome product for the price i typically purchase geek squad for all my electronics they fulfill there obligations everytime

My Oculus died a little over a week after purchase. Unfortunately Best Buy was out of stock at the time, but Oculus was going to take 1-2 months for me to get a replacement. A few days later I was able to get my replacement because of the extended warranty. My 2nd Oculus then died again about a week after that, so again just the convenience of not having to deal with Oculus support and being able to walk into a Best Buy and get a replacement is well worth the cost of the warranty

The Best Buy Geek Squad has always been very quick and helpful with whatever technical issues I am having with my devices. They know that having our devices back in a timely manner and in original working order is important to get our business back on track.

My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

Love this for every purchase it’s really worth it, especially when giving an item as a present to someone With geek squad service included

My daughter likes it very much, she has mentioned that after an hour of use she starts getting headaches

This is awesome Meta-three is the business having a great time love you this is cool very cool thank you Best Buy coming through once again you guys never feel awesome thank you guys I will tell from your friends to shop for the holidays or at your store. Thank you.

There to help at a moments notice very knowledgeable.

Made it so much easier for a old person like me Gave it to my grandson

Have used Geek Squad in the past and they are great. Hoping to not have to use it this time, respectfully.

We unfortunately had to use this warranty once for the oculus two. We went in store and it was a quick process using our warranty. They keep it on file so don’t forget the phone number you used.

Good protection to have, easy sign up and dependable

Great product.. Amazing headset.. love them.. if your deciding to get a pair don’t hesitate

Bear buy has one of the best warranty's around. they are always helpful

.Great product, bought for son and he loves it. Will definitely recommend

I simply exchanged my headset for a new one. They helped me decide on the new 3 version