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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2911 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,911 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I am hooked on this VR. You get really into the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Protection a Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident Protection is a must get for your Oculus as kids tend to drop controllers as they are swinging away. As I was returning the Oculus at my local Best Buy there was another customer doing the same as they had the same issue of one controller not working. The return was easy as I had an option of getting anything in the store for the value I paid or a BRAND NEW Oculus. Great service and a MUST GET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program just in case accidents happen. Easy and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should you get the protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always off and on about these types of extra protection plans. Kinda like should you spring for the name bran peanut butter or do the savings generic brand. I say yes to this type of item. So many times on and off, the delicate lenses and they are made of plastic and I have two labs. Not to say that this covers the pets but just a general good feeling to have it on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PharmOman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who put my wife's autostart in her Lexus was AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal for unsuspecting damages, never know when or if your product fails to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have if you have a problem. They are great about fixing it or replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son keeps stealing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself and my 22 yr old aon keeps “borrowing it” he said its so much better than the 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives you peace of mind when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rep was very helpful and the interaction was smooth and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry when it comes to high dollar electronics. Especially if you have kids. It’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun nights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to invite health and family into your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi JohnnyO. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Trusted Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Geek Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get full credit after my Oculus broke and used it towards the next better oculus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

    I would recommend this to a friend