Customer Ratings & Reviews

Availability any time, great customer service, fast resolve problems

I can walk at Bestbuy for hours, always friendly and knowledgeable employees. The departments are well organized, stocked and Geek Squad has yet to let me down with my tech issues! Keep up the great job when it comes to tech you guys always have my business!

Always great to have! Gives me so much peace of mind

So fun for the whole family! Definitely worth the purchase for a different experience.

I had issues with my Quest 2. And they were able to help me.

Highly recommend! I had so many products that would die on me and Geek Squad would always replace them no questions asked. I have yet to run into any issues with them. One of the most hassle free protections out there.

Very helpful with information and no pressure on what needs to be done let's me feel like I have the product I want

If you have never used a VR headset like me then you’ll be in total shock on how cool these OCULUS is. I never knew a world like this existed. Highly recommended battery life is amazing and the quality of this device is very durable.

Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

For a cheap price you get an outstanding warranty, anything that happens is basically covered. My headset was failing just a few days before this expired and luckily was still covered. Got a full refund in store credit! Now that’s good service at a good price.

This is a must have if you are buying for anyone. Better safe than sorry.

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.

Geek squad always comes in handy to fix or replace a device

Awesome extended service on this pricey VR headset

This coverage is well worth the money. This VR headset is very fragile and cannot take any abuse or drops. The handset as well or fragile and with the use and abuse that they get but it’s just a matter of time before they go out. And I believe each hand set to replace is around $75 not to mention the headset. So that makes the price of this warranty a bargain. We have already had to use it.

Great value for this Geek Squad plan! Definitely recommend purchasing.

The service is always professional, convenient and efficient.

Its a solid choice for DCS VR but you do need usb type c 3.0. There's some fiddling in settings to get the most out of it, and you'll want to download the OpenXR toolkit, Oculus Tray tool (and maybe Oculus Debug tool

I recommend this if you have small children, I bought this and had no problem returning when it got broken.

Always great to have when there is a problem. They help when needed.