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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,912 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better safe than sorry

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For items that tend to break, this is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Perfect for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause with VR there will definitely be a point where I accidentally chuck one of the controllers into a wall or swing my arm and hit something. I'm very clumsy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Everything was explained and paperwork complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most fun I have had in a long time. Easy to set up. Great app. So far no issues with it what so ever. Best Buy sales persons very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best. I purchase it for all of my items that I feel there is a potential for accidental damage like my watch or the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection I needed to replace mine since my niece dropped it and Best Buy were great with the return and exchange since I had protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asgards wrath is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this having already owned a quest 2. I don't use it as much as I should for the cost but everytime I do it's a great time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment for the family and who ever wants to experience VR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fast and efficient. They fixed my phone the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would love to win this car and my son would be so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is a must and the geek squad team is the best. If you purchase any electronic you definitely should get the protection plan... trust me it will save you time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it!! Can't stop playing with it so far no problems !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meta ribbon and glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really reasonable prize covers a lot really happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i boyght one and we alternate playing and we have a blast playing and watching the other one playing no need to buy two when you can share one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good equiment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a year ago and I haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i brought the protection plan, my son accidentally broke his controller and best buy switched it out for a brand new vr

    I would recommend this to a friend