Customer Ratings & Reviews

I bought this for my kid and he has been excited to use it daily. Most of his friends play vr with him! I tested it out and it is a pretty good purchase!

Its a great service i haven't used it but i used other services

Recommend since kids play alot with it and gives us peace of mind.

Best help always follows through and helps to best knowledge

This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

Great customer service. Will continue using geek squad on all my purchases.

Greatcl item my son loves it. Fast service. Arrived on time

Glad i brought the protection plan, my son accidentally broke his controller and best buy switched it out for a brand new vr

Geek squad saves my life they take the time to educate as repair

Why risk it if your already paying a lot for a product. For such delinquent products, you would definitely want some protection. Greek Squad pretty much covers all types of damages except lost or stolen.

There was a recall on the product, and I went into the store to replace them with new items, and it took me less than 30 minutes I was in and out no questions asked

Easy set up, just wish it came with more instead of having ti purchase every singke thing. Also didnt figure out how to pair the oculus to view on screen only figured out how to do the audio but overall my family uses it everyday

Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

Best VR ever, upgraded from Quest 2 and it's amazing the difference. Primary for playing iRacing and ACC and works great.

Always better be safe than sorry couldn’t hurt to get it.

I’m so glad I purchased this protection plan. This is the 4th vr headset I hve purchased and I wish I would’ve bought the plan with the other ones too. Buy it!

Nothing bad to say, I always recommend these products

Haven’t used it yet but good to know it’s available

Solid price for the coverage you get. I typically do not get warranty but this was a no brainer with the ability to hit things while playing games with a VR headset.

My Grandchildren absolutely live this vr, I bought 3 so they can play together. They love rec room. I would recommend to anyone who is looking for a standalone vr. I would like to have more choices for games and it would be great if there were more educational programs for grade school ages.