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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2913 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,913 reviews
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service it was good. Very nice people i would go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son’s birthday. He playing with VR often, he enjoyed it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly amazing virtual device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly amazing virtual device. Everyone should own one of these. This is the best thing since sliced bread, except it isn’t edible, unless you need to ingest plastic and circuitry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that Geek Squad will be there to help me with any issues i may have with my expensive electronics. Makes me feel more comfortable while playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, knowledgeable, friendly, professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was doing good having the oculus gotta but this oculus rift too it is such a such a wonderful thing to have I spent so much time that I don't get anything done around the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy tech without protection. Best Buy has always had my back when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the only place i will ever get a protection plan. Though they dont offer 1year anymore a 2 year is still pretty good besides getting recharged everytime you need a repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent assisted me and answered all the questions i had in regards to the product. very approachable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorila attack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game for the family to enjoy together and play a lot free games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I"m Soo Happy I got the Oculus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Oculous. The only issue is that I wish I would have waited before they made the move to add more space for same price but, I do light gaming so it really doesn't matter now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Was very happy abd service was fast thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always ready to help. They’ll either fix it or replace but they always give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best ever standard alone gaming console. Extremely easy to setup and Navigate around the menu. Huge selection of free and paid games. I simply love it and about to buy another one for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guarantee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra guarantee, they are really quick in solving our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever had a broken controller at one year 11 month took it in they replace the whole game no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to pay the extra little bit for a peace of mind. I made this mistake with our first oculus quest 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty is an excellent source of "piece of mind" given its for a teenager and they can be destructive so its nice to have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to GeekSquad and Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was happy to replace my non working Oculus Quest with a Quest 2. Best buy didn't disappoint! Friendly staff!

    I would recommend this to a friend