Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! My son and I love it. Very happy I purchased it at best buy!
I would recommend this to a friendVery Professional and informative team members.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Professional and informative team members. Will answer and fix all issues in a flash.
I would recommend this to a friendVR is the future.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oculus is life changing. I was sold at oculus Rift and now Quest 2 give you some many more options. This thing is great for hard core gamers or for a cool fitness toy.
I would recommend this to a friendExcellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to talk to and understand. The service provided has always been top notch and they take good care of you!
I would recommend this to a friendGeek squad replacement plan is a must.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement plan every 2 years is clutch for always keeping up to date hardware.
I would recommend this to a friendGreat system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has hours of fun with this product. Stays active while playing. It could have more games available.
I would recommend this to a friendGift for my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t wait to see the look on my sons face and brought for Christmas
I would recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable geek squad accidental insurance and very transparent
I would recommend this to a friendGeed squad to the rescue. Always!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always feel better knowing the geek squad has my back when I make a big purchase.
I would recommend this to a friendProtected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the protection i needed. I think i made a great decision.
I would recommend this to a friendTold misleading information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your feedback with us. We certainly would be disappointed if an item of ours was no longer functioning after a drop or spill, as it’s the last thing we’d want to have happen to our electronics. While our Accidental Geek Squad Product Replacement plans do offer our customers the ability to replace their products after an accident, this only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected or unintentional event as a result from normal daily use of the covered product. If you have any other questions about the terms and conditions of your plan, the full terms and conditions can be seen here: www.geeksquad.com/termsconditions.
Geek warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If would have really kicked myself in the rear if I didn’t get this warranty enough said
I would recommend this to a friendWorth it, unless it's 4 a limited edition item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use it thankfully but wish you could buy extensions too a warranty.
I would recommend this to a friendWarranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty and a must have for this item. A great value.
I would recommend this to a friendTwo thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent game console we have so much fun playing and discovering all the games
I would recommend this to a friendreally glad to we purchased warranty with VR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty was great! The VR broke. They were unable to repair it so they gave a gift card to replace because at that time (Covid lockdown) VRs were hard to get.
I would recommend this to a friendWorth it....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.
I would recommend this to a friendThe best paid protection ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.
I would recommend this to a friend
If its for your kid this is a must
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old one broke and they swaped it out in store, they even let me pay the differance and upgrade
I would recommend this to a friendOculus exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect except for the fact, I traded in a 256 GB I got a replace with the 128 GB took care of the store
I would recommend this to a friend