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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2919 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,919 reviews
  • Rated 5 out of 5 stars

    It was quickly the agent took over my product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fix my problems on the spot . He was very polite and accesible to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind knowing the game system has coverage for damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and understandable with my question right to my point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta problems .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care of my problems right away, I felt well welcomed,very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. I always buy this protection in case I accidentally break something and it’s so easy to use no questions asked when I take it into Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well controlled service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed being a customer of the geek squad brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in awwwee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Oculus 2 . There is so much you can experience with this. Everything looks real as if you can reach out and touch the objects. Great product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good protection plan in my opinion, its great that if something happens you'll able to get it replaced rather than still having a broken VR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several kids, so a warranty is a must. It covers the internal lenses in case they get scratched, as well as any external issues that may arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan Best Buy’s amazing love shopping from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go on an adventure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my oculus! I’ve seen other cities and been in the jungle. It feels so real! The workout is awesome! I highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure knowing geek squad will either fix or replace your pricier items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stays dirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this thing but Im not so sure that white and cloth material that is NOT washable is a good idea. Its now gray on the cloth material as hands touch that part all the time. Seems to me this was a technique so it will have to be replaced soon. As expensive as it was it could have been a cleanable material.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the experience. Had for 3 years now, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to be safe..we got insurance for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage and peace of mind when my son is using his oculus that this investment is protected I always buy they’re extended warranty because u never know!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service is always wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always Get the extended service "just in case! You never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good I’m very happy with that I can buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a birthday gift and the person loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a must. we got this for the VR headset because we assumed we would have an issue before long and we were correct. With the plan we get no hassle. Worth the extra money!

    I would recommend this to a friend